Premium IT Software Support Call Center
dcVAST provides your IT staff with assistance in dealing with Support for all operating systems software and utilities, systems management software, and virtual machine environments through it Customer Call Center. Customers get assistance with issues associated with the software, its implementation, and compatibility with other software and hardware.
Call Center software support services include:
- Complete and coordinated Support Planning
- Asset and contract management for all vendors products
- Elimination of the entitlement steps
- A single call center with second level engineers as the focal point to troubleshoot all product problems
- One responsible partner to manage the coordination of, and escalation to, all vendors’ support organizations
- Updates to software including patches and major software releases
- Support for Oracle Solaris, MS Windows, Red Hat Linux, VMWare, Sun xVM, Oracle VM environments, and Red Hat Enterprise Virtualization
dcVAST is a certified partner with a wide array of software products, in use in today’s most popular operating environments. See dcVAST Practice,Products&Services for a list of those supported.
Call us at 800-445-2786 or email us at firstname.lastname@example.org for assistance with your IT infrastructure management.